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Problem

Outcomes

Role & tools

UX/UI Product Designer
for complex, regulated systems.

Years in Japan taught me to design with intention.
I help healthcare and finance teams reduce friction and build better products.
Currently building with AI.

Selected work

5 case studies

Redesigning Legacy Healthcare Tables for Faster, Error-Free Workflows

Blue Cross Blue Shield Healthcare · UX/UI

Help Me Choose: Making Healthcare Plan Selection Self-Serve

Blue Cross Blue Shield Healthcare · Responsive

From Buried FAQ to Help Center: Cutting Agent Onboarding in Half

Blue Cross Blue Shield Healthcare · Desktop

Designing an Intentional, Compliance-Ready Financial Dashboard

Self-initiated Finance · Desktop

A Craigslist Redesign to Help Save the Company

Concept eCommerce · Mobile

Lab

AI experiments

About

In Japan, the smallest things are done with care you can feel. A shoehorn long enough that you never have to bend. Shoes turned to face the door. Every detail earns its place. I brought that same obsession to every product I've worked on, asking the right questions, staying close to the user, understanding the role deeply before touching the design.

Right now I'm thinking about AI the same way. Not just where to use it, but where not to. How to make it trustworthy for the people who depend on it most.

Tools

Claude Figma Google Gemini v0 Lovable Jira Sketch Google AI Studio

References

I can attest to his exceptional skills and dedication in the field of interaction and UX design. Khalid brings a wealth of knowledge and hands-on experience.

Andrew Campbell Sr. Manager UX Solutions, Blue Cross Blue Shield

Khalid has consistently demonstrated exceptional skill, leadership, and creativity as a UI/UX designer, making a profound impact on our company's success.

Jeffery Annor Founder, LiveSpaces

Great experience working with Khalid. He listened, kept me informed along the journey, and was very responsive.

Joel Roberts Client consulting project

Contact

Get in touch

Open to full-time and freelance opportunities. If you're working on something interesting, I'd love to hear about it.